Easy to Use. Flexible. Affordable.
The Document Management Solution That Grows With You
FileHold offers powerful document management — without forcing you into a cloud-only system. Get transparent pricing, easy integrations, and unmatched configuration flexibility.
Tired of document Chaos?
FileHold is built to solve real-world document headaches — from lost files and failed audits to scattered systems. Unlike others, we believe your document management software should fit your business — not force you into rigid workflows or expensive subscriptions.
Flexible Deployment – Cloud, On-premise, or Hybrid
Value – Affordable for smaller teams and enterprises, scalable for growth
Platform for All – Friendly to non-technical users but still feature-rich and customizable
Peace of Mind -Built-in compliance features for audits & regulations
Fast setup with expert support from day one
Why choose us?
Easy To Use
Simple Interface for all user levels
Flexible Configuration
Tailor to your processes, not the other way around
Affordable & Transparent
No surprise fees — clear pricing upfront
Cloud or On-Premise
Choose what fits your IT strategy
Integrates Easily
Works with Microsoft 365, Outlook, and more
Customer Reviews
EXCELLENT Based on 54 reviews Posted on Mindy L.Trustindex verifies that the original source of the review is Capterra. FileHold is an excellent electronic filing system Overall: FileHold has been a wonderful software to find whatever you need without going through boxes and boxes. The features for searches and organizing your information is endless. It's been amazing to look up old time cards and invoices when needed. Our Accountant loves it, as they use it when they need to audit our books, as they are looking for specific documents. Pros: How customizable everything is, it's a blank slate for setting up your company and your needs. They listen to their customers, I submitted a suggestion and they updated the software to incorporate my suggestion. They even reached out to let me know they were going to add the suggestion which was great customer service. Cons: How small the font is on library. When you decide to remove a metadata field from a schema it retains the information so you can't actually completely remove so it can make things a little tricky when searching or reusing the field. The watch folder list cant be sorted, it's in the order they were entered and if you have a lot of watched folders trying to find one to edit the information can be frustrating. Really all my cons on this software are just minor personal preferences. The only frustrating part was trying to figure out what metadata fields you should create need and how you should structure your library. Because you don't know what how the system functions so down the road you realize how things work and different ways you should have set things up. For example with Vendor Bills we a field called account number then for our insurance policies we have a field called policy number. When I could have used the same field for those two fields.Posted on Penny C.Trustindex verifies that the original source of the review is Capterra. Filehold Review from a happy customer Overall: Overall experience is excellent with FileHold. We removed thousands of paper documents and digitized the whole process globally at Celestica. FileHold serves us very well! Pros: The user experience is very good. We like that it allows us to upload/publish thousands of documents globally to store in individualized folders by employee. The organization factor and digitization is a game changer for us. Cons: There nothing to like 'lease' about filehold. Ideally I'd like to see if there can be any integration with HCM/Talent Acquisition tools.Posted on Bonnie H.Trustindex verifies that the original source of the review is Capterra. Has great potential if transparent from the start on all aspects of the system and user expecations. Overall: Support was consistent, however communication of promises made by the main contact and the software engineers was not clearly set and confusion caused some problems. Pros: Simplicity of the system it's familiar and relatable to users. Set up like Microsoft structure. Worth exploring. Cons: Individual Licensing costly beware ask question. Not a one system purchase dependent on individual user licensing which can get costly with no. of employees using.Posted on Rachel S.Trustindex verifies that the original source of the review is Capterra. Decent Product at the Price Point Pros: *Easy to use, and saves tons of paper by not using hard files anymore. *The interface is really easy to navigate as well. Cons: *Our version only works if we are on our hospital network. In other words, we cannot use it remotely / over the cloud. I'm not sure if that's available in other products, I just wish it was at this price point. *Sometimes the search function is finicky and won't pull up a document unless the full word is used *Only one user can scan files in at at timePosted on Eric F.Trustindex verifies that the original source of the review is Capterra. Doc it. Lock it. - FileHold Overall: My overall experience with FileHold has been very positive—it’s a reliable, easy-to-use solution that met our needs and delivered great value with strong support throughout. Pros: What I liked most about FileHold was its excellent support, affordable cost, user-friendly interface, and the ease with which our team was able to learn and adopt it. Cons: Setup and configuration is a little more involved than some applications and almost always requires a support staff to assists in install and configuration.Posted on Rebecca S.Trustindex verifies that the original source of the review is Capterra. FileHold user review Overall: I absolutely love it—and so do my users. I've successfully converted several departments that were previously resistant to going paperless. Once they saw how quickly they could locate specific documents, like purchase orders, in just seconds, they were immediately on board. Thanks to FileHold, the days of tirelessly searching for old purchase orders are over." Pros: FileHold is extremely easy to set up. Day one I was able to start adding documents. The cabinet and folder configurations are set up easily by the admin and very configurable Cons: When a folder contains multiple pages, it would be helpful to have navigation arrows that allow you to jump directly to the beginning or end, rather than clicking through each individual page numberPosted on Chris W.Trustindex verifies that the original source of the review is Capterra. Outstanding FileHold Overall: I have been IT Manager for over 7 years. I have never had a bad experience with FileHold. The product is excellent. Latest assisted upgrade was flawless. The technician was very knowledgeable and professional and efficient. Pros: We have been using FileHold for over 10 years. We have upgraded it many times. FileHold is a very stable product, well built, does what it is supposed to, very few errors. We don't use all of the features, but it is easy to deploy and manage. Cons: We were hoping to have some sort of Dynamics NAV invoice approval process, but as we have a very small IT department, we never get around to it. Maybe there is an API we could use to integrate with our Dynamics NAV environment?Posted on Kelsy R.Trustindex verifies that the original source of the review is Capterra. Great document management system that is highly adaptable. Pros: FileHold has provided us with a document management system that suits our company, and projects needs and is highly adaptable. Cons: I don't have any major dislikes with FileHold.Posted on Chantelle A.Trustindex verifies that the original source of the review is Capterra. Definitely Recommend Using FileHold Overall: The best part of using FileHold has been the amazing customer support—they’re always quick to respond and super helpful. Whenever I’ve had an issue, their team has guided me through it with clear instructions (or often just fixed the problem for me). Even though the system has a learning curve, the support and reliability make it a great tool for managing documents efficiently. Pros: FileHold makes organizing and finding documents super easy, which has saved me a ton of time. The search function is really powerful—I can locate files quickly, even in a huge system. I also love how well it integrates with Microsoft Office, making it easy to edit and save documents without extra steps. Cons: The interface feels a little outdated and not as intuitive as I’d like, which took some getting used to. Setting everything up was a bit of a challenge at first, especially figuring out all the features.Posted on Miles B.Trustindex verifies that the original source of the review is Capterra. FileHold supports my business functions. Overall: I am very pleased with my FileHold use and experience. As the coordinator for my business location the support from FileHold has been exceptional. My IT group supports this view. I have easily learned the FileHold software and passed that knowledge to others in my group. Our success with it has led to other locations in my company to purchase FileHold. Pros: FileHold is very intuitive to use. All steps to accomplish tasks and develop workflows are very direct and logical. The Help function is incredibly thorough and easy to search. Cons: I wish I would have purchased more of the entire product initially. I feel a greater knowledge of all its capabilities would have been helpful.
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